Shipping policy
Shipping Policy — Claira
Order Processing
All orders are processed within [1-2 business days] of purchase, excluding weekends and public holidays. You'll receive a confirmation email with tracking details once your order ships.
Shipping Timelines
- Metro cities: [3-5 business days]
- Tier 2/3 cities and other locations: [5-7 business days]
- Remote/rural areas: [7-10 business days]
Please note delivery timelines are estimates and may vary due to courier delays, weather, or regional restrictions.
Order Tracking
Once shipped, you'll receive a tracking link via email/SMS to monitor your order's status in real time.
Delayed or Lost Shipments
If your order hasn't arrived within the estimated delivery window, please contact our support team at [support email] with your order number, and we'll look into it right away.
Incorrect Address
Please double-check your shipping address at checkout. Claira is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.